DJ • Emcee • Karaoke • Trivia
How much DO you charge?
You can find most of our pricing under the Services tab. If you can't find what you're looking for please request a quote here.
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Can we choose our DJ?
Depending on their availability, you are welcome to choose whichever one of our DJs you think will best serve your needs.
How can I find out if you are available on my event date?
There are multiple ways to find out! You can email us: info@maseventservices.com, message us on Facebook or Instagram or click here to contact us from the website. Please include the following information when reaching out: Name, Email address, Phone Number, Event Date/Times & Event Location.
Do you allow guests to request music?
Yep! Of course, that’s assuming you want us to take requests and the song allows us to keep the right vibe going. We use our best discretion when playing requests.
Will you work with my other vendors?
Absolutely! We will communicate with them before and during the event to make sure we’re all on the same page and timeline as discussed.
Can I meet with you before signing a contract? Do we meet with you before the event?
We would be glad to meet with you face-to-face. Generally, we are able to coordinate your event with our online event planner. Additionally, we will set up a phone call with you 14 days before your event to go over all the details. That way we have everything we need to make your event a success. We’re always available to answer questions via email or phone.
Do you offer a written contract? Do you require a retainer?
Yes and Yes. We will email you a contract that you can E-Sign and print out for you records. “E-Signing” the contract helps keep things paperless. We do require a non-refundable retainer due five (5) days after you sign the contract. We will reserve your date as soon as we receive your retainer. You are not considered “booked” until we do.
How soon do I have to pay you? What are my payment options?
Your non-refundable retainer is due five (5) days after you sign the contract. The remaining balance must be paid in-full within 30 days OR we have a payment plan available. Your remaining balance would be spread out into equal monthly installments until the balance is paid off. We will not show up without payment in full. We accept these payment types:
What if I need to change the date or venue for my event?
We understand life happens and that could force some changes to be made. If you must change the date or venue of your event, we require at least 30 days notice. Please note, we cannot guarantee our availability if you change dates. Otherwise, we will do our best to provide services if we are available.
Can I upgrade my package after I have already signed the contract?
As long as you give us 30 days notice, we will do our best to accommodate any upgrades. Though, we cannot guarantee that we will be able to do so. Changing packages could result in forfeiture of discounts or promotions.
How far will you travel for an event? Do you charge a traveling fee?
We are based out of Noblesville, Indiana - but travel to all surrounding states. If your event is more than 25 miles from our office, we do charge a travel fee of $0.50 per mile.
When will you arrive?
We plan to arrive about an hour before your event to make sure we have all the time we need to set up our equipment and do a sound check.
Do you ever put up any type of advertising?
Not during weddings or similar events. We reserve the right to hang a banner or other advertising temporarily (during the show) at bars/clubs, etc. Additionally, we do carry business cards with us, as we are frequently asked for them by guests.
Are you insured?
Yes! We have business liability insurance and can provide a certificate of insurance if needed.
can we add additional hours on the day of the event?
If our schedule can accommodate the additional hours then we can extend the time. This is at the discretion of the DJ working the event. The hourly rate will be listed on the contract.
What if I need to cancel? What is your refund policy?
You can cancel within 30 days of booking and receive a full refund for all payments made up to that point minus the non-refundable $95 retainer. If you cancel after 30 days of booking all payments already made will be forfeited and non-refundable. You will not have to pay the remainder of the balance (if any) due.
Have additional questions?
Click here to contact us!
